Property Management News
Empathy, transparency and consistent communication can calm renters’ anxiety about their new homes and turn potential conflicts into loyalty, according to panelists at the Apartmentalize conference in New Orleans last week. From pre-leasing and construction delays to move-in day confusion and everyday complaints, they said on-site teams that listen first and respond quickly build trust that pays off in resident satisfaction and retention. Meeting Conflict With Empathy When conflicts occur, the leasing team must first acknowledge the resident’s feelings, said panelist Jamie Gorski, founder and president of apartment consulting firm Catchpoint Collective. “Tell them... Read more
Many affordable housing properties in Oregon no longer perform the way their developers planned, and the shortfall is now reaching the nonprofits that own them. That was...
Many renters will continue to see more affordable rentals on the market through 2026, though that depends entirely on where you live—and whether a lot...
The Onsite Application “Special & Close Have you ever heard this from a rental prospect? “This apartment is perfect! I have to get right back to work,...
If there is one fair housing topic that has generated a disproportionate amount of litigation, complaints, training questions, and frustration over the past decade, it...
San Francisco’s apartment vacancy has now fallen to a 20-year low, as a scarce amount of product breaks ground and demand remains high. According to data from CoStar, the market’s vacancy rate stands at just 3.8% while asking rents shot up 11% year-over-year in June, reflecting one of the strongest apartment recoveries among major US markets. In fact, San Francisco’s market rents now sit more than double the national average of $1,800, clocking in at $3,690 per month in June, up 1.8% from May rents, according to CoStar. This has led to San Francisco regaining its position as the nation’s most expensive apartment market, a position New York has... Read more
If you’re looking for a rental deal, tenants can find discounts in 60% of Southern California cities. My trusty spreadsheet reviewed June’s rent report...
You own your home outright or have significant equity. You’re relocating. Not selling. Natural question: “Why not just rent it out?” Sounds...
Data from the National Association of Realtors shows that the national median age for a first-time homebuyer is 40, the highest it’s ever been. Low housing inventory...
KEY POINTS The number of homes owned by institutional investors listed for sale is more than double what it was at the start of February, according to an analysis from...
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