Property Management News
Maintenance teams are often focused on one thing: fixing the problem in front of them. A leaking faucet needs repair. An HVAC call needs prioritizing. A resident needs access to a unit. A work order needs to be closed out. But in property management, maintenance is rarely just about the repair itself. The way requests are prioritized, the way staff communicates with residents, and the way unusual situations are handled can all create fair housing concerns. That does not mean every maintenance decision is a compliance problem. It means maintenance teams are often closer to fair housing issues than they realize. Here are five common maintenance pitfalls that can create unnecessary risk—and... Read more
Ari Apartment Management’s use of AI to scrutinize residents’ ability to pay has helped it close months with delinquency of about 0.5%, an early indication...
October 1, 2026 marked a major change in how D.C. rental housing providers can charge for and regulate pets. Pet Deposits are capped, Pet Rent is limited, and breed,...
Luxury is being judged before your leasing professional ever gets the chance to explain it. A prospect pulls into your property. She is not carrying a clipboard. She...
For the second year in a row, McKinney, TX, holds the top spot in RentCafe.com’s ranking of the best cities for renters. This year, Southern cities account for 37 of...
The multifamily industry has long operated under the assumption that turnover is largely inevitable. Residents relocate for jobs. They buy homes. Life circumstances change. While these factors certainly drive a portion of move-outs, this mindset may be holding retention rates back from reaching their full potential. New data suggests that a significant portion of resident turnover could be avoided by addressing controllable situations that impact the resident living experience. And as the average resident retention rate has taken a dip from previous years, now is an opportune time to improve efforts. According to Zego’s Resident Experience Management Report, resident retention... Read more
KEY TAKEAWAYS One in five renter households paid rent late or missed a payment in 2025, up from 16.5% in 2024, according to Urban Institute research. Middle-income...
In the first half of 2026, Snappt evaluated over 700,000 rental lease applicants, more submissions than ever before, and found 3.8%, or roughly 1 in every 26, containing...
Apartment concession use eased in July for the second consecutive month, with 15.8% of stabilized units offering some type of discount, down 70 basis points from June,...
Rents are dropping across the Las Vegas Valley, according to a new report from Zumper. One-bedroom apartment rents dropped 18.8 percent in July year over year, the...
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