Property Management News

4 Things Landlords Are Not Allowed to Do

Homeownership may be a part of the American Dream—but in reality, roughly one in three American households (nearly 36%) lives in rentals, according to a 2020 report by the Joint Center for Housing Studies of Harvard University.1 Renting has also become much more common among the age groups and family types that were traditionally more likely to own their housing. The report found—in fact, rentership rates for all age groups under 65 are at historic highs.2 Since you’re dealing with something as vital and intimate as a person’s home—even if it’s only temporary—it’s important that everyone involved in the lease understands their legal rights. Landlord-tenant laws generally... Read more

A critical gap exists between pet-friendly and pet-inclusive rental housing, according to a new national report from the Pet-Inclusive Housing Initiative (PIHI), a...

Renovating your multifamily property can lead to higher rents, better tenants, and increased value, but not every project makes financial sense. In today’s evolving...

One often-overlooked but crucial aspect of property management for landlords is the power of knowing the neighbors of the properties you own. Here are 4 steps you can...

Wondering whether to invest in co-ops vs. condos? Before you make your decision, you should know about each one’s underlying legal structures, ownership models, and...

How to Measure and Improve Resident Experience

We’ve long talked about the importance of the service economy, but recently we’ve seen more and more companies embracing the next evolution of business: the experience economy. Success is no longer about giving your customers quality service, but about providing them a memorable, top-tier experience. For property managers, that means embracing the resident experience as a comprehensive approach to managing. By providing a great resident experience, you not only set yourself apart from your competitors, but you also increase resident retention and business growth. In this article, we’ll walk through what resident experience is, how to measure it, and how to improve on resident... Read more

In today’s competitive rental market, prompt and effective communication isn’t just good service—it’s essential. Prospective renters are making...

In California, Senate Bill 721 (SB 721) and Senate Bill 326 (SB 326) represent transformative legislation aimed at reinforcing safety and structural integrity in...

Selling a multifamily property can be a big step for real estate investors. Are you ready to cash out or trade up from your duplex, triplex, or apartment...

Recent reporting shows issues with lease clauses banning tenants from leaving negative reviews, sometimes called non-disparagement clauses in leases, so see what the...