Property Management News

Effective Resident Onboarding

Onboarding new residents is a pivotal part of property management, setting the tone for their experience and establishing a foundation for positive long-term relationships. Traditional methods like emails, printed materials, and phone calls can sometimes lead to missed details or delayed responses, creating friction points that affect a resident’s first impression. Text messaging offers a modern solution that addresses these challenges with immediacy and efficiency. Here’s how text messaging can enhance the onboarding process, helping property managers communicate more effectively, keep residents informed, and improve overall satisfaction.  1. Instant Communication for Key... Read more

The resident experience includes every interaction with their property manager and the rental property, from signing the lease to moving out. This experience covers...

Introduction Generation Z is the largest group of renters in U.S. history. As digital natives, they instinctively turn to their smartphones for instant...

Managing a multifamily property in today’s dynamic environment comes with its share of challenges. From ensuring residents’ peace of mind and satisfaction to...

A well-photographed rental listing can make all the difference in attracting potential tenants quickly. Real estate photography plays a crucial role in making your...

Avoid These Top 5 Property Management Mistakes

Have you felt regret from a missed opportunity? Imagine investing your savings in a promising multi-family property, only to face issues like tenant conflicts and maintenance nightmares. It doesn’t have to be this way. Protect your investment with basic strategies and expert partnerships like Leru Investments for sustainable returns and secure operations. This guide covers the five most common property management mistakes and how to avoid them. Mistake 1: Neglecting Regular Maintenance  It’s easy to put off repairs when finances are tight, or tenants don’t immediately complain about minor issues. However, neglecting routine maintenance can snowball into severe structural and... Read more

Fraud in the leasing process has become a growing threat to the multifamily housing industry, potentially costing property owners millions of dollars in lost revenue....

In property management, ensuring a safe and respectful living environment isn’t just about reacting to problems—it’s about preventing them before they...

What amenities do renters want most? Greystar surveyed more than 90,000 people to find out which amenities they consider nice to have and which amenities they say they...

It’s Thursday morning, you’ve got a fresh cup of coffee, and you’re settling in to start your day. You check the news and scan your inbox...