Property Management News

Eviction Postcard Campaign Sparks $1.625M FCRA...

The tenant screening market is competitive with numerous tenant screeners (aka consumer reporting agencies or CRAs) battling for business from property managers and landlords. In an effort to win more business, tenant screeners may opt for creative marketing strategies. However, not every idea is a good one. One example is sending consumer eviction information on postcards to unverified organizations in an effort to solicit business. This exact practice allegedly occurred in the case Clermont v. National Tenant Network, Inc. and LCIJ, Inc. The plaintiff filed a class action complaint in the United States District Court of New Jersey against the tenant screening firms alleging violations... Read more

A Portland-based landlord accused of wrongly evicting a Vancouver renter and her ill mother has agreed to pay $725,000 in what tenant attorneys say is Washington’s...

The moment a property manager issues a denial letter, the professional relationship enters a high-stakes phase. While automated screening tools provide a necessary first...

A New York appeals court struck down a state law banning discrimination against tenants who use Section 8 vouchers, ruling that the 2019 source-of-income protections...

In property management, it’s tempting to lean on zero-tolerance screening policies. They’re fast, efficient, and feel like a safe bet against discrimination claims....

How Much Fraud Is Really Slipping Through in...

Most operators are underestimating how much fraud is getting through their current screening process, even if they think they’ve “tightened things up.” Emerging data suggests that application fraud is now table stakes in multifamily, not an edge case, and that a meaningful share of bad debt, evictions, and operational drag ties back to fraudulent or manipulated applications that slipped through screening.  Fraud isn’t a one‑off problem Recent industry surveys show that rental application fraud has become the norm rather than the exception. Nearly all large rental housing providers report encountering fraud in the past year, and many say the volume is still... Read more

The natural instinct for any good property manager is to double-check everything. You have a duty to protect the property and follow the rules fairly for everyone on...

New York City renters are now legally entitled to clear, accessible information about whether stabilized apartments exist in their buildings. Last week, Local Law 86,...

By Nate Bernstein, Managing Attorney of LA Real Estate Law Group and Moriah Foreman, summer legal intern at LARELG. What Is Chun v. Del Cid and Why It Matters for Los...

In property management, strong customer service is often praised as the key to successful leasing and resident retention. Leasing professionals are encouraged to be...