Property Management News

Onboarding new residents is a pivotal part of property management, setting the tone for their experience and establishing a foundation for positive long-term relationships. Traditional methods like emails, printed materials, and phone calls can sometimes lead to missed details or delayed responses, creating friction points that affect a resident’s first impression. Text messaging offers a modern solution that addresses these challenges with immediacy and efficiency. Here’s how text messaging can enhance the onboarding process, helping property managers communicate more effectively, keep residents informed, and improve overall satisfaction. 1. Instant Communication for Key... Read more
The resident experience includes every interaction with their property manager and the rental property, from signing the lease to moving out. This experience covers...
Introduction Generation Z is the largest group of renters in U.S. history. As digital natives, they instinctively turn to their smartphones for instant...
A well-photographed rental listing can make all the difference in attracting potential tenants quickly. Real estate photography plays a crucial role in making your...
Have you felt regret from a missed opportunity? Imagine investing your savings in a promising multi-family property, only to face issues like tenant conflicts and...

Fraud in the leasing process has become a growing threat to the multifamily housing industry, potentially costing property owners millions of dollars in lost revenue. Fraudulent applications, fake income documents, and identity theft can lead to unpaid rent, evictions, and higher vacancy rates, undermining profitability. Let’s explore the financial impact of fraud on property owners and how proactive measures can protect your bottom line. The Hidden Costs of Leasing Fraud 1. Lost Rent from Unqualified Residents One of the greatest financial hazards stems from welcoming residents without the intention of fulfilling rent obligations. When deceptive applications slip through the... Read more
In property management, ensuring a safe and respectful living environment isn’t just about reacting to problems—it’s about preventing them before they...
What amenities do renters want most? Greystar surveyed more than 90,000 people to find out which amenities they consider nice to have and which amenities they say they...
It’s Thursday morning, you’ve got a fresh cup of coffee, and you’re settling in to start your day. You check the news and scan your inbox...
Four in 10 renters in large multifamily apartment communities do not envision homeownership as a part of their American Dream, a survey by Entrata recently found....