Property Management News

Effective Resident Onboarding

Onboarding new residents is a pivotal part of property management, setting the tone for their experience and establishing a foundation for positive long-term relationships. Traditional methods like emails, printed materials, and phone calls can sometimes lead to missed details or delayed responses, creating friction points that affect a resident’s first impression. Text messaging offers a modern solution that addresses these challenges with immediacy and efficiency. Here’s how text messaging can enhance the onboarding process, helping property managers communicate more effectively, keep residents informed, and improve overall satisfaction.  1. Instant Communication for Key... Read more

The resident experience includes every interaction with their property manager and the rental property, from signing the lease to moving out. This experience covers...

Key Takeaways Avoid falling for rental scams by staying cautious of unrealistically low prices, vague listings and upfront payment requests. Research thoroughly,...

Fraud in the leasing process has become a growing threat to the multifamily housing industry, potentially costing property owners millions of dollars in lost revenue....

What amenities do renters want most? Greystar surveyed more than 90,000 people to find out which amenities they consider nice to have and which amenities they say they...

How Floorplan-Specific Apartment Marketing Helps...

It’s Thursday morning, you’ve got a fresh cup of coffee, and you’re settling in to start your day. You check the news and scan your inbox before eventually logging in to your property management software. And then your heart sinks… Three more notices just came through overnight and, suddenly, you’re in the midst of a vacancy crisis and you had no idea it was coming.  If you want to avoid sudden increases in vacancy like this, you need to have the ability to identify and prevent vacancy before it even becomes a problem.  One solution is to change your community’s marketing plan so that it’s centered around your various floorplans. Why does this... Read more

Four in 10 renters in large multifamily apartment communities do not envision homeownership as a part of their American Dream, a survey by Entrata recently found....

A new California law signed last fall by Gov. Gavin Newsom will no longer require renters to pay certain fees starting next month. Under Senate Bill 611, landlords or...

Investors, property owners, and developers that are involved in affordable housing were doubtless glad to hear of the Department of Housing and Urban Development’s...

As we look toward 2025, multifamily investors are focused on understanding the market dynamics that will shape the rental landscape. With several key trends emerging,...