Property Management News
In property management, strong customer service is often praised as the key to successful leasing and resident retention. Leasing professionals are encouraged to be personable, attentive, and helpful in guiding prospects through the decision-making process. However, it is in these well-meaning interactions that one of the most common and costly fair housing risks can emerge: steering. Steering rarely begins as an intentional act of discrimination. More often, it develops gradually, rooted in a desire to be helpful or to “make things easier” for a prospect. Understanding how customer service instincts can quietly turn into compliance issues is critical for housing... Read more
By Nate Bernstein, Esq., Managing Attorney of LA Real Estate Law Group If you are negotiating settlement in an unlawful detainer case in Court, outside of the courtroom,...
KEY TAKEAWAYS States are introducing new rules to limit or eliminate “junk fees” in rental housing, focusing on application charges, late fees, and hidden...
Storing IDs in a drawer before verifying the identity of visitors or renters exposes both property managers and residents to serious physical dangers and security...
A rising tide of state-level action is reshaping the environment for so-called junk fees imposed by apartment landlords, marking a pronounced shift in how these...
As the holidays approach, property management professionals face the annual challenge of balancing festive spirit with compliance. Communities come alive with lights, decorations, and events, but within this joy lies the responsibility to ensure that everyone feels equally welcome. The Fair Housing Act doesn’t take a holiday, and neither should inclusion. Understanding where celebration meets regulation is crucial for creating a community where every resident can comfortably embrace the season. Where Fair Housing Meets Holiday Cheer Fair Housing laws protect individuals from discrimination based on several factors, including religion. This protection extends to how properties display,... Read more
KEY TAKEAWAYS In some Atlanta apartment buildings, landlords say as many as 50% of rental applications are fraudulent. Nearly three-quarters of US apartment operators...
The Federal Trade Commission sued a pair of online rental listing platforms Tuesday, claiming Zillow paid its competitor Redfin $100 million to cease advertising...
Maintenance requests are often the most frequent interactions residents have with property management. For many residents, the speed and fairness of these responses set...
Monthly evictions in New York City have returned to pre-pandemic levels as low- and middle-income tenants struggle to make rent and housing courts work through a...
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