Property Management News

Landlords To Pay $20,000 In Emotional Support...

Two Wisconsin landlords will pay $20,000 to settle an emotional support animal case involving cats and rats, that accused them of discriminating against tenants who have emotional support animals, according to the Milwaukee Journal Sentinel. A federal complaint filed in November 2024 accused landlords Tammy Estrada and Ramiro Estrada of violating the Fair Housing Act after denying tenant Ashlee Crosno’s request to keep two cats and three rats obtained after her psychiatrist recommended emotional support animals. The complaint alleged that the Estradas denied the request and retaliated against Ashlee Crosno and her husband, Michael, when they attempted to exercise their rights under the... Read more

Emotional support animals (ESAs) remain one of the most misunderstood areas of fair housing compliance. While property managers and housing providers often encounter...

The Americans with Disabilities Act (ADA) was enacted to ensure equal access and opportunity for individuals with disabilities. While the law plays a critical role in...

Last month, I got a call from an investor friend who was about to lose $8,000 because he’d rented to someone who seemed “really nice” but hadn’t...

In the world of property management, training often zeroes in on the familiar—race, disability, familial status. But what about age? While not a federally protected...

Fair Housing Mythbusters: Emotional Support...

Emotional support animals (ESAs) remain one of the most misunderstood areas of fair housing compliance. While property managers and housing providers often encounter resident concerns about animals, the Fair Housing Act sets clear boundaries. When a resident or student has a verified disability and a legitimate need for an ESA, housing providers must make reasonable accommodations. This applies across the board, whether the setting is a college dormitory or a multi-family apartment complex. The biggest misconception many housing providers face is the belief that certain situations justify denying an ESA request. In reality, most of these scenarios are rooted in myths rather than law. Myth... Read more

Roughly 62% of Americans own a pet, according to Pew Research Center. Of those pet owners, nearly all consider their animals part of the family. Yet many landlords still...

Ethics in property management influence how fair, consistent, and transparent your housing practices appear to residents, staff, and regulators. In property management,...

A critical gap exists between pet-friendly and pet-inclusive rental housing, according to a new national report from the Pet-Inclusive Housing Initiative (PIHI), a...

Recent reporting shows issues with lease clauses banning tenants from leaving negative reviews, sometimes called non-disparagement clauses in leases, so see what the...