Property Management News
A resident has been violating a community rule for months. There has been thorough documentation, staff has issued reminders, and management is finally ready to escalate. Then the resident files a fair housing complaint or requests a reasonable accommodation. Now what? The underlying violation did not disappear. The lease did not suddenly become unenforceable. But the context surrounding the next management decision has changed. This is where retaliation risk becomes complicated. A perfectly ordinary lease violation notice, non-renewal, or other enforcement action can attract very different scrutiny when it closely follows a resident exercising a fair housing right. The challenge is not... Read more
The tenant screening market is competitive with numerous tenant screeners (aka consumer reporting agencies or CRAs) battling for business from property managers and...
Mayor Zohran Mamdani released the highly anticipated findings from his administration’s “Rental Ripoff” hearings on Thursday and laid out a list of ways that the...
Evicting a resident is always a stressful operational hurdle, but when that resident has a disability, the professional stakes go through the roof. Property managers...
Love for pets is at an all-time high and only continues to increase. The American Pet Products Association indicates that 71% of U.S. households own a pet, while...
When property management professionals hear the word “accessibility,” they often think about the physical features of a community. They picture accessible parking spaces, curb cuts, ramps, elevators, wider doorways, grab bars, and other features that help people with disabilities navigate a property. While those physical elements are important, accessibility does not begin at the front entrance of an apartment community. For many prospective residents, it begins online. A property management website is often the first place someone goes to learn about a community, explore available homes, schedule a tour, or begin an application. Current residents may also rely on that website or a... Read more
The gaps in website accessibility for people with disabilities and other underserved groups continues to be exposed. With one in four American adults disabled, digital...
The U.S. Department of Housing and Urban Development’s (HUD) Office of Fair Housing and Equal Opportunity (FHEO) issued an enforcement memorandum on May 22, 2026,...
Evicting a resident is always a stressful operational hurdle, but when that resident has a disability, the professional stakes go through the roof. Property managers...
The moment a property manager issues a denial letter, the professional relationship enters a high-stakes phase. While automated screening tools provide a necessary first...
Accessibility