Property Management News
In property management, strong customer service is often praised as the key to successful leasing and resident retention. Leasing professionals are encouraged to be personable, attentive, and helpful in guiding prospects through the decision-making process. However, it is in these well-meaning interactions that one of the most common and costly fair housing risks can emerge: steering. Steering rarely begins as an intentional act of discrimination. More often, it develops gradually, rooted in a desire to be helpful or to “make things easier” for a prospect. Understanding how customer service instincts can quietly turn into compliance issues is critical for housing... Read more
Pets are family and apartment amenity-based pet fees and restrictions imply that a beloved companion is no different from access to a gym or a parking spot. Across the...
For shared-interest communities, guarding the safety and security of residents is of paramount importance. Achieving those goals is more than a matter of key fobs and...
What if a landlord wants to end the lease early can the lease be broken by the landlord and under what circumstances? A rental contract is normally viewed as ironclad by...
The U.S. Department of Housing and Urban Development (HUD) just issued a major update on criminal-record screening and rolled back several prior guidance documents. This...
The nation’s largest housing assistance program, Section 8, is a lifeline for tenants across the nation who would otherwise be priced out of expensive housing markets. Under the program, tenants pay about a third of their income in rent, and the government subsidizes the rest. That’s life-changing in Los Angeles, where a one-bedroom apartment costs about $2,200 per month on average, and rent increases have outpaced wage growth, fueling an affordability crisis. About 85,000 L.A. County residents rely on the Housing Choice Voucher program, as Section 8 is officially known, to afford their rent. Participants are allowed to live anywhere they choose, provided rents fall within limits set by... Read more
Pets have always been a source of comfort and emotional support for many of us, and since the pandemic created more opportunities for us to remain at home, pets have...
With cannabis use becoming increasingly normalized (as of 2025, 40 states permit medical marijuana use and 24 permit both medical and recreational consumption), co-op...
The conversation around cost management and compliance in property operations has always been delicate, but as we step into 2026, the connection between the two has...
The Americans with Disabilities Act (ADA) was enacted to ensure equal access and opportunity for individuals with disabilities. While the law plays a critical role in...
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