Property Management News
Having an accessible website is more important than ever—just ask Fashion Nova. Its e-commerce clothing website was found to be inaccessible to legally blind individuals using screen reading software. The result? Fashion Nova agreed in July 2025 to pay a $5.15 million class action settlement…ouch. As of June 2025, UsableNet reports that 2,109 new website accessibility lawsuits have been filed, which is on pace for roughly 5,000 lawsuits by year’s end—far surpassing annual records. So, the consequences are real for apartment websites. If prospective residents with disabilities cannot fully interact with your website, you’re not only risking losing a lease,... Read more
Owning rental properties comes with a lot of responsibility. Regular maintenance, collecting rent, insuring your property, and creating lease agreements – it can be...
In the world of property management, training often zeroes in on the familiar—race, disability, familial status. But what about age? While not a federally protected...
Pets have always been a source of comfort and emotional support for many of us, and since the pandemic created more opportunities for us to remain at home, pets have...
Sometimes, to make accommodations for the property, the landlord may need to make certain changes that help the leaseholder feel more comfortable. These changes are...
For many renters, pets are family. Yet in the rental housing industry, pet fees, deposits, and pet rent have become standard costs for pet owners. While these charges often are justified as necessary to cover potential damages, the reality is that many housing providers have turned pet fees into a significant revenue stream. This raises an important question: Are pet fees truly about cost recovery, or have they evolved into an unfair financial burden, particularly for lower-income renters? Breaking Down the Math: Pet Fees as a Revenue Stream Revenue from Pet Fees To illustrate the financial impact, let’s consider a hypothetical property management company overseeing 10,000 rental units.... Read more
In recent years, multifamily property owners have faced a rising number of lawsuits from “serial plaintiffs” or “testers” alleging noncompliance with the...
A common mistake in apartment marketing is assuming that your community is meant for everyone. Rather than placing yourself in a potential resident’s shoes, your...
If you are a landlord or renter involved with military service members, it’s essential to understand the unique housing challenges and opportunities they face....
In property management, some of the most important decisions are the ones made quietly, without fanfare, applause, or even acknowledgment. They’re the choices that...
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