New study shows four tools that can help tenants pay on time
Landlord Anxiety Rising About Late Rent Payments
Landlord anxiety is rising about late rent payments and here is a new study that shows four tools that can help tenants pay on time.
A new study offers data-backed insight into what actually helps tenants pay on time and how landlords can apply those findings to strengthen their operations, according to a release from RentRedi.
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With affordability pressures, economic uncertainty, and heightened concern about rent reliability, this survey shows that the solution isn’t guesswork — it’s structure, according to the release.
“The same tools tenants say help them pay on time are the tools that measurably improve outcomes for landlords. This data offers a rare look at where landlord concerns and renter habits intersect, and how technology is changing that relationship,” according to the study.
Key takeaways from the survey include:
- Landlord anxiety is rising:
- In joint RentRedi–BiggerPockets surveys, 41% of rental investors say they’re more concerned about tenants not paying rent than last year, even though 45% report no increase in late or unpaid rent.
- Landlords and tenants agree on what works:
- Automatic rent reminders ranked as the most helpful tool for on-time payments for both groups.
- 44% of tenants say reminders help them stay on track, while over half of landlords rely on them to encourage timely rent.
- Autopay delivers measurable results:
- 41% of landlords offer autopay to encourage on-time payments.
- RentRedi platform data shows units with tenants enrolled in autopay achieve a 99% on-time rent rate, compared with 87% for those without.
- Incentives matter — and credit reporting stands out:
- Among landlords who incentivize on-time rent, more than 70% use credit reporting.
- Reporting on-time rent leads to a 13% increase in on-time payments, helping renters build credit while improving consistency for owners.
- Payment preferences are shifting with technology:
- RentRedi tenants show far stronger adoption of digital payments, including credit and debit cards, compared with what landlords report across the broader market—highlighting how mobile-first tools can reshape renter behavior.
Conclusion
The survey concludes that when landlords build structured systems around rent collection, “everyone benefits. Renters gain predictable tools that support their monthly routines, and owners strengthen the financial backbone of their portfolios.
“Autopay, reminders, credit reporting, and mobile-first payments aren’t just features—they’re the smart path to steadier cash flow and a more confident renting experience for both sides.”
Source: Rental Housing Journal
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