Property Management News
We tell residents they should feel at home in their community. We tell employees they’re a core part of that community. But do our day-to-day operations actually make either group feel seen, heard, or valued? It’s no secret that the landlord-tenant relationship has historically carried an adversarial tension. Landlords protect their property; tenants protect the place they call home, and those interests have not always felt aligned. That rift can exist in both residential and commercial property relationships. But what if a better relationship model could help create the sense of community we are all seeking? What if hospitality offers a way out of that inherited adversarial... Read more
A resident has been violating a community rule for months. There has been thorough documentation, staff has issued reminders, and management is finally ready to...
KEY TAKEAWAYS Gen Z adults living at home represent latent rental demand in several US metros, with McAllen, TX, leading the list according to Chandan...
What today’s renters want most in 2026 is changing the way successful landlords market and manage their rental properties. Today’s renters are looking for more than...
The typical U.S. asking rent rose to $1,965 in June, up 2.2% annually, according to the Zillow Observed Rent Index. 39.7% of rentals on Zillow offered a concession in...
By Nate Bernstein, Managing Attorney of LA Real Estate Law Group. Hiring a property management company can relieve an owner of many of the day-to-day responsibilities involved in operating and maintaining an investment property. At the same time, delegating those responsibilities to a management company does not mean giving up oversight of your asset. A well-drafted property management agreement should establish what the management company is responsible for, what authority it has, what it can charge, what information it must provide, the company’s duties and liabilities, and what protections remain available to the owner. Property management agreements are often written in broad... Read more
The most dangerous leasing signal word when reviewing your leasing performance is “fine.” It can show up when occupancy reads high, the lead count looks full, and...
Smart apartment owners and operators are pouring money into marketing, but too often they are chasing noise instead of net operating income. At this year’s...
Let’s talk about the phone. With all the new AI assistants, chatbots, and automated answering strategies, it’s easy to think the traditional phone call is a...
Apartment amenities have long been treated as an arms race—flashier, trendier and more eye-catching than the competition. But that approach is starting to look...
Accessibility