Property Management News
Resident feedback has always been valuable, but the way prospective renters engage with it and interpret it is changing rapidly. Today’s renters are savvy consumers. They compare communities, scrutinize online reviews, and expect a level of authenticity that didn’t exist even a few years ago. They’re less interested in perfectly curated marketing and more interested in understanding what it’s actually like to live in a community. For operators, this shift is redefining the role of resident feedback. It’s no longer just a reputation management tool; it’s a business strategy that influences resident satisfaction, lease renewals, and long-term operational... Read more
Multifamily owners are leaning harder than ever on rent and deposit concessions to protect occupancy in a tougher refinancing climate, but that strategy is quietly...
When it comes to real estate, the power of a well-maintained exterior goes far beyond appearance—it sets the tone for everything that follows. The exterior of a...
If a prospective resident, investor, owner, or customer asked AI about your company or apartment community today, would you be confident in the answer they...
Renting an apartment is a strange transaction. It is the biggest bill most renter households pay each month. Yet the deal itself gets struck in a hurry: a couple of...
Chicago may top Orkin’s 2026 Bed Bug Cities List, but multifamily operators shouldn’t view bed bugs as a problem confined to a handful of markets. The rankings span every region of the country, underscoring a key reality: Wherever people travel, bed bugs can follow. With summer vacations, resident turnover, and leasing activity in full swing, now is a critical time for owners and operators to revisit inspection protocols, staff training, and resident education efforts. In apartment communities, even a single introduction can escalate as bed bugs move between units through shared walls and common pathways, turning a resident complaint into a broader operational challenge. This... Read more
Multifamily insurance costs have jumped so sharply since 2019 that they are eroding net operating income, weakening valuations, and threatening the long‑term...
Property managers wear enough hats already. The problem is that many teams still spend too much time on marketing tasks that are repetitive, specialized, or better...
According to the Pew Research Center, approximately 71% of American households own at least one pet. Nearly half of U.S. households own a dog, around 35% own a cat, and...
What kind of resident feedback is really useful today? It’s a question every property owner and property management company should be asking. In today’s competitive...
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