Property Management News

Who Pays for What? The Wear and Tear Dilemma

A tenant moves out, so you walk through the rental, and there it is: a stained carpet, scratched floor or a wall full of nail holes. Now comes the question landlords face all the time. Is this normal wear and tear that comes with owning a rental, or is it tenant damage that can be charged against the security deposit? Sometimes the answer is obvious. Often, it isn’t. The line between everyday wear and actual damage can get surprisingly blurry, and making the wrong call can lead to disputes with tenants or even legal trouble. For example, take a kitchen that gets used every day. Eventually, it’s going to show it. Cabinet handles loosen, countertops pick up a few scratches, and the floor... Read more

When a Pennsylvania tenant leaves belongings behind after an eviction or move‑out, you cannot simply toss everything in the dumpster and change the locks. Act 129,...

Seven in 10 rental ads on TikTok are likely scams, according to a new study from CNC Intelligence. The digital forensics firm analyzed 3,141 rental listings on the...

You don’t need to live where you invest. But you do need to think differently about where you invest. Out-of-state investing used to mean finding cheap...

When a rental unit is left empty, there are several things that need to be done immediately. This is true whether the lease has been terminated and the tenants have...

Why Aggressive Increases Kill Tenant Retention

Your renewal conversation just got more dangerous. Not because tenants are leaving. Because they’re not. And that changes everything about how you should price. THE PARADOX NOBODY’S TALKING ABOUT Two-thirds of American renters say a mortgage is out of reach. Odds of moving within three years: down to 37% (from 57% in 2014). This should be your best retention story ever. Captive renters. Nowhere else to go. Price power locked in. Except it’s not working that way. Because there’s a trap hiding inside the retention surge, and most operators are walking straight into it right now. HERE’S WHAT’S ACTUALLY HAPPENING Renters staying longer isn’t because... Read more

Multifamily has spent years asking what amenity to build next. I think there is another question we need to ask first: Are we creating enough value from the amenities...

Cars and trucks end up going through apartment building walls more often than you think and it is a loss owners do not plan for and then there are floods. Ask an...

Fire incidents remain one of the most costly and disruptive risks facing multifamily owners, with aging properties, deferred maintenance, and resident behaviors all...

Luxury is being judged before your leasing professional ever gets the chance to explain it. A prospect pulls into your property. She is not carrying a clipboard. She...