Property Management News

Apartment Fee Confusion Carries Growing Risks For...

Clear communication around apartment fees is no longer just a customer-service issue. In a flat rent-growth environment, multifamily owners who explain charges, demonstrate value and give renters meaningful choices may be better positioned to protect occupancy, retention and ancillary revenue while reducing regulatory risk. Rising property taxes, insurance premiums, utility bills and maintenance expenses are squeezing multifamily net operating income. For many owners and operators, the practical response is some combination of higher rents and charges for amenities or services. But the way those fees are presented can matter as much as the fee itself. A new report from proptech... Read more

A resident disputes an $840 carpet charge. You open the file and find a move-in checklist with “carpet: good” in handwriting nobody recognizes, a move-out...

Fires at multifamily properties are more common than people realize. The U.S. Fire Administration estimates that fire departments respond to an average of 106,700...

AI tools are allowing prospective renters to convincingly falsify pay stubs to make themselves look like the top candidate for a competitive unit. San Francisco’s...

You’ve cleaned the property, finished the repairs and taken care of those last-minute touch-ups. Now, all you need is a good tenant. Is advertising online the best...

Who Pays for What? The Wear and Tear Dilemma

A tenant moves out, so you walk through the rental, and there it is: a stained carpet, scratched floor or a wall full of nail holes. Now comes the question landlords face all the time. Is this normal wear and tear that comes with owning a rental, or is it tenant damage that can be charged against the security deposit? Sometimes the answer is obvious. Often, it isn’t. The line between everyday wear and actual damage can get surprisingly blurry, and making the wrong call can lead to disputes with tenants or even legal trouble. For example, take a kitchen that gets used every day. Eventually, it’s going to show it. Cabinet handles loosen, countertops pick up a few scratches, and the floor... Read more

When a Pennsylvania tenant leaves belongings behind after an eviction or move‑out, you cannot simply toss everything in the dumpster and change the locks. Act 129,...

Seven in 10 rental ads on TikTok are likely scams, according to a new study from CNC Intelligence. The digital forensics firm analyzed 3,141 rental listings on the...

You don’t need to live where you invest. But you do need to think differently about where you invest. Out-of-state investing used to mean finding cheap...

When a rental unit is left empty, there are several things that need to be done immediately. This is true whether the lease has been terminated and the tenants have...