Property Management News

The Missing Piece in Leasing Training: Consistency

Does anyone remember the old call log sheets we kept on our leasing desks? Before there was excel, we had a semi hand drawn sheet with rows and columns. Every incoming prospect call to logged on that form and all boxes needed to be completed. Prospect name. Traffic source. Move date. Pets. Contact information. Every box had to be filled in. Every call. Every single time. And if we missed something? My manager, bless her heart, would call across the office: “Get their name!” “Ask the traffic source!” Or whatever other question we may be forgetting, she would shout it to us, lol. Not exactly the most conventional training method… but it worked! We had a significant... Read more

On an extremely cold afternoon last month, several tenants said they couldn’t shower, flush the toilet or do their laundry. Building managers blamed frozen pipes...

Key Takeaways Landlord-tenant laws vary by state, but there is general uniformity in certain areas. Landlords must provide proper notice before entering tenanted...

Discover the hidden costs of tenant turnover and learn strategies to reduce vacancies. Complete breakdown of expenses, time investments, and proven retention tactics for...

When Spencer Gray sat down behind the microphone for a recent episode of “The Gray Report” podcast, a single statistic emerged: 41 days from listing to...

Apartment Demand Shifts as America Ages

KEY TAKEAWAYS Apartment demand and revenue are increasingly shaped by regional median age differences. Younger states like Utah, Texas, and Colorado see stronger rental demand and lease-up momentum. Older states offer steadier cash flows through higher lease renewal rates and lower turnover costs. Investors must adapt their underwriting and operational strategies to local age profiles for reliable returns.   Demographics Reshape Apartment Demand The steady rise of the US median age—now above 39—is driving significant shifts in apartment demand and revenue models. According to Globe St, LeaseLock’s chief economist, Greg Willett reported uneven age distribution across states... Read more

A near-record number of homeowners are becoming rental property owners as accidental landlords rise when they turn their unsold properties into rentals, according to...

Artificial intelligence is quietly changing one of the most familiar parts of real estate marketing: the listing photo. Tools that once focused on basic editing now...

Onsite teams are drowning in calls—maintenance questions, gate codes, “What’s my balance?”, “Did you get my request?”, “What time...

Why are you still waiting for the “perfect” market while 42% of the world’s millionaires continue to build their empires on the back of apartment...