Property Management News
The natural instinct for any good property manager is to double-check everything. You have a duty to protect the property and follow the rules fairly for everyone on the rent roll. However, in the world of Fair Housing, that “trust but verify” mindset can actually become a major legal headache. The real challenge is mastering the “Calibration of Inquiry”—knowing exactly when to stick to the standard playbook and when the law requires you to be flexible. Professionalism today is about realizing that strict policy and great customer service are actually on the same team. Your policy keeps things consistent, while a service-first approach ensures those... Read more
There are plenty of reasons for the multifamily sector’s resilience. Many people are choosing to rent rather than buy a home. Mortgage interest rates are keeping some...
Across much of the country, rental housing is in a very different place than it was just a couple of years ago. After a historic run-up in demand and rents, vacancies...
New York City renters are now legally entitled to clear, accessible information about whether stabilized apartments exist in their buildings. Last week, Local Law 86,...
The slippery slope of steering when customer service crosses the line in property management trying to be helpful or to “make things easier” for a prospect. In...
Multifamily still has a way to go before it can be considered healthy, especially in states where apartments have been overbuilt. CBRE’s 2026 market outlook for the sector offers a prospect of low rent growth and a focus on occupancy, continuing concessions, and concerns about the impact of rent controls some cities are considering. The report points out that high home prices – including a 105% premium to buy versus rent – are bolstering the multifamily market, especially since many existing homeowners pay less than 4% in interest. A weak job market with low turnover is unlikely to encourage new household formation. At the same time, landlords are choosing to maintain... Read more
KEY TAKEAWAYS Build-to-rent (BTR) fills a growing need as homeownership becomes less affordable. Average US mortgage payments now exceed rents by more than 50%. BTR...
If your prospects keep telling you they are ‘still looking’ when you follow up with them, you’re not alone. My inbox is full of the same question...
A Texas-based homebuilder has received SEC approval to launch a universal payments token that allows renters to earn cryptocurrency by paying rent and related housing...
For decades, summer was the undisputed high season for movers. Families planned relocations around school schedules, fair weather made hauling boxes easier, and...
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