Property Management News
In property management, strong customer service is often praised as the key to successful leasing and resident retention. Leasing professionals are encouraged to be personable, attentive, and helpful in guiding prospects through the decision-making process. However, it is in these well-meaning interactions that one of the most common and costly fair housing risks can emerge: steering. Steering rarely begins as an intentional act of discrimination. More often, it develops gradually, rooted in a desire to be helpful or to “make things easier” for a prospect. Understanding how customer service instincts can quietly turn into compliance issues is critical for housing providers... Read more
U.S. multifamily rents posted a modest increase in January, snapping a five-month decline, but heavy supply, slowing absorption and economic uncertainty point to a...
KEY TAKEAWAYS Only six of the 50 largest apartment metros remain landlord-friendly based on vacancy rates. The national median asking rent fell 1.5% year-over-year to...
The U.S. population grew by just 0.5% last year, a weak showing against the country’s already historically low growth rate. A single-year drop is likely to cause...
Running a rent special should never be viewed as an admission of failure. It’s a standard leasing lever that helps apartment communities address vacancy or seasonal...
The share of renters who were “just looking” or “in no hurry” in find a place peaked in 2025, according to a new report from Apartment List. Renters were taking their time because of high vacancy rates in some markets, plus soft conditions due to a surge of new multifamily units hitting the market. “Given this backdrop, it’s perhaps unsurprising that renters are increasingly taking their time and considering their options,” writes Chris Salviati, chief economist for Apartment List, in the report. The Apartment List Economics team looked at the aggregate level responses to the question: “How important is your move-in date?” Responses were collected on a 1-4... Read more
Competition in the multifamily housing market is intensifying, with new developments offering upgraded amenities, leasing incentives, and smart-home features. These...
KEY POINTS The national median rent in January was $1,353, a drop of 1.4% compared with one year ago. The national vacancy rate was 7.3% in January, a record high on...
Here are 3 steps to help deal with tenants and frozen pipes and hopefully avoid the problem in your rentals and the maintenance calls that can result this winter. No. 1...
KEY TAKEAWAYS Apartment searches increased 21% nationally from February to March 2025, reflecting post-Valentine’s relationship changes. Boston, Madison, and Austin...
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