Property Management News
In property management, strong customer service is often praised as the key to successful leasing and resident retention. Leasing professionals are encouraged to be personable, attentive, and helpful in guiding prospects through the decision-making process. However, it is in these well-meaning interactions that one of the most common and costly fair housing risks can emerge: steering. Steering rarely begins as an intentional act of discrimination. More often, it develops gradually, rooted in a desire to be helpful or to “make things easier” for a prospect. Understanding how customer service instincts can quietly turn into compliance issues is critical for housing providers... Read more
Most operators are underestimating how much fraud is getting through their current screening process, even if they think they’ve “tightened things...
The National Fair Housing Alliance (NFHA) is the nation’s largest nonprofit fair housing organization, leading investigations, enforcement, advocacy, and research to...
A new survey finds rent control has negative impact on housing supply reported around the country as apartment leaders pull back from rent-controlled markets,...
The natural instinct for any good property manager is to double-check everything. You have a duty to protect the property and follow the rules fairly for everyone on...
New York City renters are now legally entitled to clear, accessible information about whether stabilized apartments exist in their buildings. Last week, Local Law 86, aka the Rent Transparency Act, took effect, requiring landlords of buildings with at least one stabilized unit to post notices in common areas informing tenants that units may be rent-stabilized and how to get more information. The law aims to empower renters to know if they are being illegally overcharged. Sponsored by Council Member Sandy Nurse, the Rent Transparency Act was approved by the City Council in May but was returned unsigned by former Mayor Eric Adams a month later. Under city law, legislation that is neither... Read more
The slippery slope of steering when customer service crosses the line in property management trying to be helpful or to “make things easier” for a prospect. In...
A Texas-based homebuilder has received SEC approval to launch a universal payments token that allows renters to earn cryptocurrency by paying rent and related housing...
By Nate Bernstein, Managing Attorney of LA Real Estate Law Group and Moriah Foreman, summer legal intern at LARELG. What Is Chun v. Del Cid and Why It Matters for Los...
As many people struggle to afford housing and tenant populations grow in some regions, more cities are turning to official registries to answer questions about their...
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