Property Management News
Every apartment owner knows the feeling. A maintenance issue comes in that sounds routine: somebody grabs a ladder, somebody else shuts off what they think is the right breaker, and the whole thing gets treated like a quick fix instead of a risk decision. That’s usually where the trouble starts. Not with the big dramatic jobs everyone worries about, but with the ordinary ones: a dead outlet in a unit turn, a leaking water heater, a roof patch after a storm, a flickering exterior light, a stubborn HVAC panel that “just needs a look.” Most multifamily teams are not short on effort. They’re short on structure. The gap is rarely that people don’t care. It’s that too many owners... Read more
The dream of scaling through single-family rentals is a mathematical trap that keeps 92% of investors trading their time for tiny checks. You’ve likely felt the...
On an extremely cold afternoon last month, several tenants said they couldn’t shower, flush the toilet or do their laundry. Building managers blamed frozen pipes...
Discover the hidden costs of tenant turnover and learn strategies to reduce vacancies. Complete breakdown of expenses, time investments, and proven retention tactics for...
KEY TAKEAWYS Utility costs fell from 11–12% of multifamily rent in the mid-2000s to 8.8% by 2020. US shale boom and lower natural gas prices reduced utility...
Spring cleaning in a multifamily building is as much about protecting value, reducing liability, and showing residents that their building is well cared for as it is about simply tidying up after months of slush and salt. For managers, this time of year is the perfect opportunity to reset expectations and tackle the maintenance tasks that tend to pile up over the winter. Your exterior is the logical place to start. Winter is tough on façades, parapets, roofs, and windows. Now’s the time to do a visual inspection of exterior walls, sidewalks, and entryways to scan for cracks, loose masonry, damaged railings, and trip hazards. Addressing small issues now can help avoid expensive... Read more
Property owners and managers invest millions in renovations every year—gut rehabs, new amenities, completely refreshed interiors. And for many communities, those...
Every residential lease includes an implied warranty of habitability—even if the lease does not expressly mention it. This legal protection serves two core purposes:...
Chargebacks – when a property charges a resident for causing damage to the property – are becoming increasingly significant in the residential rental...
If you’re considering a renovation, you know how important it is to hire a skilled contractor for the job. But sometimes, unexpected problems arise. Once the paperwork...
Accessibility