Property Management News

The Operational Standard Residents Expect

In conventional multifamily, it’s easy to assume that competition is driven by what residents can see: upgraded finishes, new amenity packages or the latest design trends. While those elements still play a role in attracting residents, they are no longer the primary drivers of long-term satisfaction. What matters most today is far less visible — and far more difficult to execute consistently. Communication, safety and cleanliness have emerged as the defining factors of the resident experience. These are not new concepts, but resident expectations around them have shifted significantly in recent years. What was once considered “good service” is now viewed as the baseline. For... Read more

Not long ago, a residential building manager’s primary relationship with the physical condition of their property was reactive. Something broke, a resident called,...

Hurricane season officially began on June 1, and for property owners and managers across the Gulf Coast and Southeast, preparation should already be underway. While NOAA...

KEY TAKEAWAYS A recent CDC report identifies the hot tub at a short-term rental property as a potential source of Legionnaires’ disease New York investigators...

Most homeowners only think about their home’s systems when something goes wrong. The boiler breaks down during the coldest week of January. The electrics trip...

Why Regular Rental Property Inspections Are So...

Regular rental property inspections are one of the most important risk-management tools for landlords and property managers. They help protect the property, reduce liability, improve tenant relations, and preserve long-term asset value. Professional property managers and rental property owners are busy. With leasing, maintenance coordination, resident communication, and daily operations, inspections are often one of the first things pushed to the back burner. Unfortunately, skipping inspections can allow small problems to turn into larger and more expensive issues. Why Rental Property Inspections Matter Regular inspections help housing providers identify lease violations, maintenance... Read more

Here is the uncomfortable truth: for the past three years, rising rents covered a lot of operational sins. Deferred maintenance, inefficient turns, bloated vendor...

Fire prevention in multifamily housing often comes down to chance instead of planning and that gamble is costing owners millions, according to Michael Pigg, CEO of...

It’s safe to say that AI is no longer just a futuristic concept or a fleeting tech bubble. Beyond all the hype and debate, artificial intelligence has gone from a...

Everything has its season, goes the old saying—and that’s especially true when it comes to common area upgrades. Planning and executing these projects takes time,...