Stop Losing Time and Money: How AI Can Help

Stop Losing Time and Money: How AI Can Help

While Artificial Intelligence (AI) solutions have been popping up in the tech world since the late 2010s, the topic of AI is all the rage heading into 2025. The big question for landlords is no longer whether or not to use AI, but HOW to use it.

The easiest way to implement AI is to partner with a platform that is already doing so. At Revela, we are using AI to help landlords and property managers streamline their day-to-day operations and make smarter decisions.

Here are three ways we are currently using AI to optimize our clients’ experiences at Revela.

1. Turn Data into Actionable Insights

AI’s capabilities go beyond just automation—it is also about using data to make better decisions. Revela’s platform uses AI to analyze everything from maintenance histories to leasing data, helping landlords and property managers optimize their portfolios.

  • Our platform benchmarks property performance against industry standards, providing insights on areas like occupancy rates and operating costs.

  • We use operational data to help customers secure better loan rates or insurance policies.

  • AI does not just highlight problems—it suggests ways to fix them, whether that means upgrading equipment to reduce energy costs or tweaking budgeting strategies.

2. Make Rent Collection a Breeze

With our AI-powered approach, we have taken the stress out of delinquency management. We were able to help one of our operators avoid hiring two accounts receivables clerks, saving about $140,000 annually, as well as boost their rent collection rate from 80% to 96.5%.

  • Our AI function automatically generates state-specific demand letters for overdue rent, ensuring compliance with local regulations using natural language processing.

  • It sends payment reminders through various channels, including calls, texts, emails, and even mailed notices, making sure tenants get the message loud and clear.

3. Smarten Up Maintenance Requests

Handling and diagnosing maintenance issues like a leaking sink or broken AC can be time-consuming. This is an area where AI can really shine. Revela is partnering with AI-powered maintenance triage companies to streamline this process. How it works:

  • When a resident submits a maintenance request, the AI asks follow-up questions based on the issue, like “Which sink is leaking?” or “Is the leak constant or occasional?” This reduces time spent determining the problem.

  • It can also estimate repair costs by analyzing similar past repairs and factoring in current market rates, helping property managers budget more accurately.

  • The AI prioritizes tasks based on urgency, ensuring the most critical issues get fixed first.

By harnessing the power of AI through your PropTech platform, you can go from reactive problem-solving to proactive portfolio management. In this industry, it is not just about automating tasks—it is about using technology to make wiser decisions, reduce costs, and deliver a superior experience for everyone involved.

Curious about Revela? Schedule your demo now to get started.