Property Management News

Looking into a potential tenant’s rental history might feel like extra work, but with so much at stake, it’s worth taking the time to do it right. The applicant wants you to hand over the key to something worth hundreds of thousands of dollars. You have a right to know everything you can about them before giving them that key. Skipping tenant screening could leave you with renters who don’t pay on time, cause property damage, or put you through the stress and cost of eviction. According to the U.S. Office of Government Accountability, millions of tenants are evicted across the country each year. While that number can sound alarming, not every eviction tells the same story. Some... Read more
Fraud is no longer hiding in the shadows. It’s being taught and sold in plain sight — sometimes with hashtags and tutorial videos. Across the multifamily housing...
The multifamily industry is locked in a costly battle against rental fraud. Despite widespread adoption of application screening tools and document checks, fraudsters...
Minnesota is known for having relatively strong protections for renters. But in one high-profile case, those protections were pushed to their limits and exploited. A...
Last month, I got a call from an investor friend who was about to lose $8,000 because he’d rented to someone who seemed “really nice” but hadn’t...

In multifamily leasing, striking the right balance between automation and human connection isn’t just a technological decision. It’s the difference between signing a lease and losing a prospect forever. According to the 2024 NMHC/Grace Hill Renter Preferences Survey Report, 73 percent of renters expect digital leasing options, yet 67 percent say personal interaction influences their decisions. These numbers tell a compelling story that every operator should heed. As managers, we aren’t merely optimizing workflows. We’re orchestrating living experiences that transform curious browsers into committed residents. Then we nurture relationships that endure long after move-in... Read more
Tenant Turnover: What It Really Costs You and How to Reduce It In multifamily real estate, one thing is always true: cash flow is king. If you’re an investor who wants...
Finding reliable tenants is the key to successful property management. But how can you be confident that tenants will pay their rent on time and will not do damage to...
If you’re managing rental properties and feel like your leasing efforts are stuck on repeat, you’re not alone. High turnover is costly—not just in dollars but in...
Denying a rental application is sometimes necessary to protect your property, your other tenants, and your investment. However, in California, landlords must follow...