Property Management News

The Missing Piece in Leasing Training: Consistency

Does anyone remember the old call log sheets we kept on our leasing desks? Before there was excel, we had a semi hand drawn sheet with rows and columns. Every incoming prospect call to logged on that form and all boxes needed to be completed. Prospect name. Traffic source. Move date. Pets. Contact information. Every box had to be filled in. Every call. Every single time. And if we missed something? My manager, bless her heart, would call across the office: “Get their name!” “Ask the traffic source!” Or whatever other question we may be forgetting, she would shout it to us, lol. Not exactly the most conventional training method… but it worked! We had a significant... Read more

Key Takeaways Landlord-tenant laws vary by state, but there is general uniformity in certain areas. Landlords must provide proper notice before entering tenanted...

When Spencer Gray sat down behind the microphone for a recent episode of “The Gray Report” podcast, a single statistic emerged: 41 days from listing to...

KEY TAKEAWAYS Apartment demand and revenue are increasingly shaped by regional median age differences. Younger states like Utah, Texas, and Colorado see stronger rental...

A near-record number of homeowners are becoming rental property owners as accidental landlords rise when they turn their unsold properties into rentals, according to...

AI Listing Images Are Creating a New Trust Problem

Artificial intelligence is quietly changing one of the most familiar parts of real estate marketing: the listing photo. Tools that once focused on basic editing now allow agents and property managers to generate entire scenes. Empty units can be furnished digitally, lighting can be enhanced, and outdated interiors can be reimagined in seconds. Adoption has been fast. Surveys suggest that close to 70 percent of real estate agents have experimented with AI-generated listing images or staging tools. The technology promises to solve a longstanding problem. Listings need to attract attention online before anyone schedules a tour. A well-presented apartment or home receives more clicks and more... Read more

Onsite teams are drowning in calls—maintenance questions, gate codes, “What’s my balance?”, “Did you get my request?”, “What time...

Why are you still waiting for the “perfect” market while 42% of the world’s millionaires continue to build their empires on the back of apartment...

Yardi Matrix’s Multifamily National Report for February highlights external factors, some tied to government policy, which are working against the industry –...

Property management is undergoing a quiet revolution. Tasks that once required human attention are increasingly being automated or at least considered for automation....