Property Management News

What Property Management Can Learn From the...

We tell residents they should feel at home in their community. We tell employees they’re a core part of that community. But do our day-to-day operations actually make either group feel seen, heard, or valued?  It’s no secret that the landlord-tenant relationship has historically carried an adversarial tension. Landlords protect their property; tenants protect the place they call home, and those interests have not always felt aligned. That rift can exist in both residential and commercial property relationships. But what if a better relationship model could help create the sense of community we are all seeking? What if hospitality offers a way out of that inherited adversarial... Read more

A resident has been violating a community rule for months. There has been thorough documentation, staff has issued reminders, and management is finally ready to...

By Nate Bernstein, Managing Attorney of LA Real Estate Law Group. Hiring a property management company can relieve an owner of many of the day-to-day responsibilities...

The tenant screening market is competitive with numerous tenant screeners (aka consumer reporting agencies or CRAs) battling for business from property managers and...

A Portland-based landlord accused of wrongly evicting a Vancouver renter and her ill mother has agreed to pay $725,000 in what tenant attorneys say is Washington’s...

Why Digital Accessibility Matters in Property...

When property management professionals hear the word “accessibility,” they often think about the physical features of a community. They picture accessible parking spaces, curb cuts, ramps, elevators, wider doorways, grab bars, and other features that help people with disabilities navigate a property. While those physical elements are important, accessibility does not begin at the front entrance of an apartment community. For many prospective residents, it begins online. A property management website is often the first place someone goes to learn about a community, explore available homes, schedule a tour, or begin an application. Current residents may also rely on that website or a... Read more

Best budgeting apps for landlords start with a personal finance tool that keeps day-to-day spending under control, then add a property-specific platform once per-unit...

Evicting a resident is always a stressful operational hurdle, but when that resident has a disability, the professional stakes go through the roof. Property managers...

The moment a property manager issues a denial letter, the professional relationship enters a high-stakes phase. While automated screening tools provide a necessary first...

The short answer is yes — but not in the way most landlords think. Window cleaning does not add a fixed dollar amount to an appraisal. What it does is remove a visible...