Property Management News
In property management, first impressions are often discussed in terms of curb appeal, amenities, or the professionalism of a leasing agent. However, one of the most overlooked elements of that first interaction is also one of the most important: the guest card. Long before a prospect submits an application or signs a lease, the way their initial visit is handled establishes the standard for everything that follows. A guest card is not simply an administrative formality. It is the first indication that a property operates with structure, consistency, and professionalism. When every prospect is asked to complete the same process, it communicates that the community values fairness and... Read more
When Aron Sotnikoff got a letter from an attorney seeking a payout for an apartment tenant who slipped and fell in standing water at one of his firm’s...
In property management, it’s tempting to lean on zero-tolerance screening policies. They’re fast, efficient, and feel like a safe bet against discrimination claims....
The natural instinct for any good property manager is to double-check everything. You have a duty to protect the property and follow the rules fairly for everyone on...
By Nate Bernstein, Managing Attorney of LA Real Estate Law Group and Moriah Foreman, summer legal intern at LARELG. What Is Chun v. Del Cid and Why It Matters for Los...
In property management, strong customer service is often praised as the key to successful leasing and resident retention. Leasing professionals are encouraged to be personable, attentive, and helpful in guiding prospects through the decision-making process. However, it is in these well-meaning interactions that one of the most common and costly fair housing risks can emerge: steering. Steering rarely begins as an intentional act of discrimination. More often, it develops gradually, rooted in a desire to be helpful or to “make things easier” for a prospect. Understanding how customer service instincts can quietly turn into compliance issues is critical for housing... Read more
By Nate Bernstein, Esq., Managing Attorney of LA Real Estate Law Group If you are negotiating settlement in an unlawful detainer case in Court, outside of the courtroom,...
A new year is on the horizon and property owners are working through a market filled with high demand presenting a series of challenges. High mortgage rates and slow...
The conversation around cost management and compliance in property operations has always been delicate, but as we step into 2026, the connection between the two has...
The American Apartment Owners Association hosted its NY Landlord Legal Compliance Update 2025 to 2026 on December 9, offering clarity on the complex set of rental laws...
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