Property Management News

The Deck Inspection Debacle Continues

For apartment owners getting unusual calls from insurance companies about deck inspection reports, the deck inspection conversation isn’t theoretical anymore – it applies directly to a large portion of California’s housing stock. If you own, operate, or manage apartment buildings or community associations with Exterior Elevated Elements (EEEs)—balconies, decks, stairways, walkways, or landings—especially those constructed with wood or wood-based structural components, you are now operating under mandatory inspection laws. That includes: Apartment owners subject to SB 721 Condominium associations and HOAs under SB 326 Property managers responsible for execution and compliance... Read more

When most people think of maintenance, they probably think about wrenches, drills and screwdrivers, not cutting-edge digital technologies. But when it comes to...

On an extremely cold afternoon last month, several tenants said they couldn’t shower, flush the toilet or do their laundry. Building managers blamed frozen pipes...

Discover the hidden costs of tenant turnover and learn strategies to reduce vacancies. Complete breakdown of expenses, time investments, and proven retention tactics for...

Spring cleaning in a multifamily building is as much about protecting value, reducing liability, and showing residents that their building is well cared for as it is...

Why Renovations Alone Don’t Fix Reputation...

Property owners and managers invest millions in renovations every year—gut rehabs, new amenities, completely refreshed interiors. And for many communities, those physical improvements translate directly into higher occupancy and stronger lease velocity. But for some properties, the investment doesn’t move the needle. The units are beautiful. The amenity spaces are thoughtfully designed. The management team is solid. And yet prospective residents keep driving past. Why? Because the property’s name still carries the old reputation. This is one of the most underestimated challenges in multifamily repositioning, and it’s particularly common with acquisition properties that... Read more

Every residential lease includes an implied warranty of habitability—even if the lease does not expressly mention it. This legal protection serves two core purposes:...

Chargebacks – when a property charges a resident for causing damage to the property – are becoming increasingly significant in the residential rental...

If you’re considering a renovation, you know how important it is to hire a skilled contractor for the job. But sometimes, unexpected problems arise. Once the paperwork...

When it comes to choosing between different flooring choices, the options can be surprisingly nuanced. This is particularly true for wood flooring vs. engineered wood....