Property Management News

Why Renters Are Gaming the System (and What to Do...

Not every applicant is trying to game the system — but enough are doing it that multifamily operators have to treat fraud prevention as a core part of leasing. The behavior is not random. It is driven by pressure, opportunity, and a growing ecosystem of tools and tactics that make deception easier to copy. Online applications, digital documents, and fast approval expectations have created an environment where some renters believe they can get away with cutting corners. For operators, that creates a serious problem: one bad file can introduce risk long after move-in. Why some renters take the risk There are several reasons applicants may try to game the process. Some are under... Read more

Not long ago, a residential building manager’s primary relationship with the physical condition of their property was reactive. Something broke, a resident called,...

The amenity arms race in multifamily has been well documented. Resort-style pools, coworking lounges, fitness centers with Pelotons, package lockers, pet spas, the list...

Best budgeting apps for landlords start with a personal finance tool that keeps day-to-day spending under control, then add a property-specific platform once per-unit...

The gaps in website accessibility for people with disabilities and other underserved groups continues to be exposed. With one in four American adults disabled, digital...

Technology Is the Cause and the Cure for...

There is a particular irony in the current state of the multifamily industry. The same technological forces that have made property management faster, more scalable, and more data-driven have also handed bad actors a significantly more powerful set of tools. Generative AI can now produce convincing fake pay stubs, bank statements, and identity documents in minutes. The good news is that technology is also the most promising tool available for combatting these new threats. Understanding how requires a clear-eyed look at how bad actors are operating, how operators are responding, and what the gap between those two things still looks like. Organizations of all portfolio sizes are encountering... Read more

Los Angeles landlord Michael Renkow already had a sinking feeling when one of the new tenants at his Hollywood apartment building, “Igor,” was two hours late to pick...

It’s safe to say that AI is no longer just a futuristic concept or a fleeting tech bubble. Beyond all the hype and debate, artificial intelligence has gone from a...

I’ve been around long enough to watch entire technology cycles play out. From the early days of automated rent setting, through the BI revolution, through...

AI is not a replacement for a property management platform, but it can help with administrative functions. Beware of its potential bias, legal issues and...