Property Management News
There is a particular irony in the current state of the multifamily industry. The same technological forces that have made property management faster, more scalable, and more data-driven have also handed bad actors a significantly more powerful set of tools. Generative AI can now produce convincing fake pay stubs, bank statements, and identity documents in minutes. The good news is that technology is also the most promising tool available for combatting these new threats. Understanding how requires a clear-eyed look at how bad actors are operating, how operators are responding, and what the gap between those two things still looks like. Organizations of all portfolio sizes are encountering... Read more
Los Angeles landlord Michael Renkow already had a sinking feeling when one of the new tenants at his Hollywood apartment building, “Igor,” was two hours late to pick...
It’s safe to say that AI is no longer just a futuristic concept or a fleeting tech bubble. Beyond all the hype and debate, artificial intelligence has gone from a...
I’ve been around long enough to watch entire technology cycles play out. From the early days of automated rent setting, through the BI revolution, through...
AI is not a replacement for a property management platform, but it can help with administrative functions. Beware of its potential bias, legal issues and...
The multifamily property management industry has long operated on a simple formula: more units means more people. For every few hundred apartments, you need leasing agents, maintenance techs, community managers, and back-office staff to keep the operation running. But a growing number of operators are starting to ask a question that would have seemed absurd just a few years ago: what if you didn’t? The idea of running an apartment community with minimal or even zero full-time staff is no longer purely theoretical. Advances in AI, workflow automation, and global labor markets are converging to make it possible to rethink nearly every role in the traditional property management org... Read more
For nearly all renters, Wi-Fi, that four-letter word, has evolved from a nice-to-have perk into a necessity. “Wi-Fi is now treated like the ‘fourth utility,’”...
Not long ago, the apartment search looked like this: open Google, type “apartments near me,” scroll through a handful of listings, and schedule a tour. That funnel...
When most people think of maintenance, they probably think about wrenches, drills and screwdrivers, not cutting-edge digital technologies. But when it comes to...
When apartment websites fail to convert, the issue usually is not the community itself. More often, the site simply does not answer questions fast enough to keep a...
Accessibility